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F.A.Q.

Do you guarantee quality?
Yes, we do. 
If we miss any areas, the cleaning crew will fix the problem areas free of charge.
Am I required to provide any cleaning supplies?
No. Mr. & Mrs. Clean in Omaha, our crew arrives fully equipped with our own supplies and equipment (vacuum cleaner, rags, etc.).
We will need access to the water and electric only.
Does someone always have to be home while cleaning?
No. If you will not be present while cleaning or can’t let the crew in, please provide the information required to obtain access.
It can be a note, granting Mr. & Mrs. Clean in Omaha permission to enter, left with the building management office/front desk. Or building entry code, keys hiding spot information, lockbox combination, etc.
What's your pets policy?

We are pet friendly cleaning company! Please be aware if your pet behaves aggressively we may refuse service and charge for the appointment.

What about cancellations?

72 hours notice required to cancel or reschedule. Please email or give us a call.

How far in advance do I need to schedule an appointment?

Sometimes same day service is available, but other times we are booked solid for 3 days in advance.

General Cleaning Service Areas

Papillion

Ralston

LaVista

Bellevue

Plattsmouth

Springfield

Millard

Omaha

Boys Town

Bennington

Elkhorn

Gretna

Underwood

Dundee

Florence

Happy Customers

Sandra Garcia has been cleaning our house for the past 5 weeks. During the interview, I was very impressed with her professionalism and dedication to her work. Since her start, we have been pleased with the job she has done.

Sandra is reliable with her schedule. It is evident she takes pride in her work, and does a wonderful job. I especially like the fact that she pays special attention to detail. She always find an area (not hard in my house) that needs special attention, and takes time to make it look better. She also has excellent communication skills. She calls me when she has arrived and lets me know what areas she will be targeting that day.

I would recommend Sandra for any cleaning job, either commercial or residential. I believe she has a professional approach to her job, and pride in her accomplishments.

Feel free to call if you have any questions. 510-7372.

Tammy

Sandra Garcia has been cleaning my home from several months now.
She is very courteous and prompt. She cleans with detail in mind and is willing to go above and beyond the normal detailed cleaning we expect. She is willing to do whatever it takes to do a complete job.
Sandra is willing to do additional work as required and is always very cheerful and pleasant when she arrives.
If there is a change in schedule Sandra is always happy to make the change and tries to arrange another date to make sure the job has been done.
Sandra is adaptable to change and if there is something that is not being done, she is very open when we talk to her and she immediately makes the appropriate changes to make sure it is not overlooked in the future.
We would be happy to recommend Sandra to anyone who is looking for a cleaning service.

Terri

I highly recommend them to anyone in need of genuinely reputable cleaning service.

Gary

I highly recommend their service they have always been professional, dependable, and trustworthy. I feel fortunate to have found them.

Debbie

It has been a pleasure knowing and working with you. I knew you were doing the job and doing it well.

Donna

Sandra, you did a great job on the office. It looks great. We really appreciate it, very much. Many thanks.

Shelly